Negative number of notifications!

endorphin

I had two notifications so clicked on one of them to follow it up and my notification count change to -1 instead of 1!?

lmort57

endorphin I see this too, usually when I've clicked on the Notification, I think maybe it means you read one of them? Maybe? lol

pamfletch

endorphin hi that’s happened to me quite often, I just click on the tick ✔️ and that counts as having read them, there’s no point in keep trying to get the unread messages if they don’t want to let you.🤗 In case I’m confusing you clicking the tick ✔️ clears the thing.

shabazmoqsud

endorphin i get that as well from time to time.

dtuxcomp

endorphin This is a known bug and I think I have the high score of -39 as posted elsewhere 🙂

endorphin

lmort57 I see this too, usually when I've clicked on the Notification, I think maybe it means you read one of them? Maybe? lol

Nah, again just now, I've had 2 notifications - after following one up the count updated correctly to 1.

frenchielove

Me too, very confusing? Also, will not let me scroll down to the bottom

harrrrrry

frenchielove Also, will not let me scroll down to the bottom

This has been mentioned elsewhere and I'm sure will be fixed when possible.

Meanwhile, you can possibly help by changing some of the settings at https://community.giffgaff.com/settings

lmort57

endorphin possible BUG then maybe?

endorphin

lmort57 possible BUG then maybe?

That's why I've tagged this thread with Bugs! 😉

roxy_r

Oh I remember that conversation dtuxcomp ! We need to pick that up again until the team fixes it 🙂

endorphin I think there are a few things to flesh out with notifications in general. I have a feeling if you do get multiple reactions on the same post and you come in after you have received all of them it only shows the most recent one. I am trying to keep an eye out and see if that is actually what’s happening.

dtuxcomp

I found this during the preview as well, I think the counter for how many unread notifications there are is getting out of step so keeps decrementing past zero hence the minus number one of the GG Elves offered a packet of biscuits to the first person who gets to -10 🙂 My personal best is only -4 though 😭

A quick refresh seems to cure it.

jesi23

dtuxcomp

dtuxcomp 🙂 My personal best is only -4 though 😭

As seen above in the screenshot … Mine is now -5 …

🤡

dtuxcomp

roxy_r I've just started another thread about notifications issue here
as my list of notifications only numbers 10 regardless of how many unread I have, and a refresh doesn't clear it, so the list is for some reason way to short to reach back to the earliest one, I guess.

roxy_r

dtuxcomp I have a feeling it is because it bundles the reactions for the same post together.. that’s what I was trying to figure out. If it is that it explains why the number is higher but the actual display of them is not.

dtuxcomp

roxy_r I've been working my way through any threads where there's a notification and I don't see the number reducing any more than by the one for each entry as I click on it. A refresh doesn't change it either so it's not the issue where it loses track and shows too many unread as that resets itself after a refresh.

roxy_r

dtuxcomp yes, that’s why I cannot day for sure it’s that. But if it is counted as an individual one and then only the display on the text is overwritten but not the number then it could maybe explain it.

Regardless, the team has this on the list, I just love the detective work :p

dtuxcomp

roxy_r I just love the detective work :p

Me too, once I spot something, it catches my interest and then I'm done for, as an obsessive I tend to get stuck on details 🙂 that's how I twigged it was exactly ten entries in the notifications list total, not unread ones, 10 completely. It's mostly a curse but there's times when it comes in handy 😉 🙂

dtuxcomp

jesi23 Mine is now -5

🙁 😭 I'm not winning those biscuits am I 😉 🙂 😂 🍪

gotha51

For some reason, my notifications bubble was showing -1 today.

What does this mean? Does it mean I am a time traveller and I have actually viewed notifications before they have appeared on my account.

Anyone got an explanation please? I do not intend losing sleep over it, just slightly confused.