MMS photo messages

judys93

Hi, I’ve bought my 11yr old the £6 goodie bag which is working really well. My query is if he sends picture messages, does he get charged for it? Where does this charge go- straight out of my bank account?? Or will I get an additional bill? Or should I be adding credit?!
also... if he sends MMS pictures when out and about does this cost differ from if he was connected to Wi-fi? Thanks

natty88

judys93 if sent via normal phone it's charged at 16p each one sent if using apps like what's app or Facebook it will use data from goody bags allowance

weelesleymc

judys93 mms cost 16p from credit so if there is no credit it wont send.but whatsapp and messenger pics will send from the data

judys93

weelesleymc
on his phone he’s still able to send picture messages even though I never set up any credit? I think there’s a bill of £4.00

hezp

@judys93

***The difference between GOODYBAGS & AIRTIME: The 2 giffgaff Tariffs****
The 2 giffgaff Tariffs can be a bit confusing. This information explains them.
*****GOODYBAG is a monthly allowance for Texts, Calls & Data, plus free giffgaff to giffgaff calls - it expires at the end of 30 or 31 days from when you bought it.
Goodybag minutes can be used to call any UK landline numbers that start with 01, 02, 03, and UK mobiles starting with 071 to 075 and 077 to 079.
*****AIRTIME is a PAY- AS-YOU-GO allowance which is used for Multimedia Message Services (MMS), used abroad, for outside the EU area & for 070, 084, 087, 09 and 118 numbers & lasts until your credit runs out. And for the first 3 months after top-up you have free giffgaff to giffgaff calls.
*AIRTIME Charges: Calls @ 15p a minute, Texts 5p, Data 5p per MB, Voicemail 8p a call.
+++++ Picture messages (MMS) to giffgaff and other mobiles (max 300KB) 16p per MMS*
(Goodybags do NOT include MMS)

Click on this link to see all Calls & Tariffs to UK mobiles: https://giffgaff.com/pricing

You can buy both types of credit from your account's Homepage at www.giffgaff.com

judys93

hezp
thanks- so could you tell me where this extra charge is on my account page? Still confused- does it get taken automatically because I have set up DD for the goodie bag? Or do I need to put credit into the credit section ?!

bobrobinson

judys93
Hiya You wont be charged if your son sends you a mms. If he has credit it will come out of that. If he has no credit then the message will not be sent. Also there are no bills that £4 is hes credit ( balance )
All the best Bob

hezp

judys93
You buy 'Airtime' pay-as-you-go credit, minimum £10, & your MMS money will be taken from this.

judys93

hezp

PS. Sorry, there is no time limit on Airtime, you will stay in credit until it runs out.