Day 3: Trying to return an Iphone that won't turn on.... I'm loosing the will to live here!
I've finally managed to progress beyond the second password screen..
Now the returns screen wants me to tick to say I have properly disabled my personal security code
But I CAN'T TURN THE PHONE ON!
Then it says 'The Find My iPhone option is activated, please deactivate it before returning your device.'
But I CAN'T TURN THE PHONE ON!!!
Any clues about how I progress beyond this screen gratefully appreciated.