I am not sure how to share links since the setup of the site changed, are we getting a new knowledge base soon? I used to find it handy for helping people out, I used to share links to show people the information they needed.
newcrazymember2018 if you've got then stored just enter them when posting example this one is stored on my browsers clip board dongle settings https://community.giffgaff.com/d/1924153-dongle-settings
If can't get to work try this way click the small chain icon 8th icon on bottom of post it's will show in the brackets enter click here and in the ( ) delete the url and paste link in then post it see if that works
Example looks like this click here
The various links will work in the same way as before, as displayed here:
Here is link but u can click on help in your profile page https://giffgaff.com/help/