ongoing calls

otilia1956

I am not able to receive calls, it says "invalid number". However, I am able to make calls from this same sim card. ????

natty88

otilia1956 double check number again also

can you check for any local services please pop your full postcode in here to check for any network issues please https://giffgaff.com/coverage-and-service#network if shows none try a manual roam as explain here to update network again http://is.gd/manualroam or switch on and of your airplane flight mode a few times Or try a soft reset by holding the power button and volume up down button at the same time until phone reboots its self and see if works then Or switch to 3g only via network settings

sloz

otilia1956
Hi, have you transferred a number to giffgaff from another?
And what day was that scheduled for?

Can you receive texts?

Call ##002# to switch off any diverts then call 1616 to switch voicemail back on
if you call your number from your own giffgaff sim do you arrive at giffgaff voicemail?

otilia1956

natty88 my post code E1 ***
I will now try the steps above as requested. If no solution today. I will move to another operator.
many thanks

post edited by an educator

dez_d

Sorry @otilia1956 but a mast is broken in your area