'NO SIM'

const73508

Hi! I have just registered, activated the code of the card I received by post and made a monthly plan. However, when I enter the SIM card on my phone I get the message 'no sim'. I tried the SIM card into another phone too, but the result was the same. I have already ordered another free SIM card, but I would like to use the first one so as to not wait for the new one. What should I do?

danhamman

When did you activate?
This can take several hours to complete.
Try restarting your handset occassionally.

const73508

danhamman I activated the SIM card around 20 minutes ago. Should I leave the card on the phone and wait or try it later again?

danhamman

const73508

Absolutely, wait for it to activate.
20 mins is much too soon.

const73508

danhamman okay thank you very much !!

const73508

@danhamman#35089836 After 6 hours and I still get the message 'NO SIM'

bobrobinson

const73508
Hiya.
Are you sure your phone is unlocked . Where did you get the phone from and are you coming to gifgaff from another network and using that phone,
All the best Bob

const73508

Hi! Yes my phone is unlocked. I got my phone from an apple store and yes I am coming to gifgaff from another network.

sloz

const73508
Hi can you see your number, balance and goodybag here
Http://giffgaff.com/dashboard

What do you hear exactly when you call your giffgaff number?

Have you submitted the transfer request? And when is that scheduled for?

Are you able to pick up a giffgaff sim today from a local store
(Tesco, Sainsbury's and poundland among others)