I made a post a while back mentioning that I’d post about some of the issues with the new platform when I had time. Well it seems I never have time. LOL
So here goes with a quick rundown of pointers that I think are pertinent. Most of the time I’ll be referring to the mobile site as that is where I spend most of my time.
First of all the Help and Support forum has to be refreshed manually to see the latest posts; it doesn’t refresh automatically like the old one did.
When you reach the end of the recent posts you can’t go to the next page like on the old forums, you have to press “Load more”. This means I get a longer and longer list that becomes unwieldy. Being able to jump from page to page is a much better system.
Frequent error messages that cause me to either abandon my post or double post. Like the examples below.
(Don't know if the images are going to reveal themselves after I press the post button, I'll find out soon)
On the mobile site once I begin a reply I can’t see the question or other posts anymore making it difficult to refer to the questions or previous replies.
On the mobile site the post button is a little paper aeroplane icon that is at the top of the text box meaning I have to scroll all the way back up to the top to make my post. It should be at the bottom.
The site is sterile. Okay this might be just a matter of opinion
On the old site users had useful information about a member and all that’s missing now. The ranks and such like were kind of funky but they did let those being helped know if you’d been around for a while and had helped a lot of people over the years. This gave them confidence that there was a reasonable chance that your posts might be accurate. It also gave a sense of fun with silly icons, best answers and so on. I think that it also helped motivate some of us to make an effort to give good answers and move up the ranks just for our own sense of achievement even if there weren’t any tangible rewards.
No banners. Although I heard rumours that they might be coming back.
PMs are now “Private Discussions” Maybe I’m missing something but discovering that I have one of these messages seems to entail active looking rather than being informed.
I think I figured out how to keep track of topics that I posted in but it wasn’t obvious or turned on by default. I believe that by switching on “Automatically follow discussions that I reply to” I can keep track of my posts in the “posts” tab without getting endless alerts and emails when somebody posts in one of the many topics I post to.
No way to see an overview of recent posts in all forums on one page. This used to be a feature that we had on the old forums originally but at some point it was removed.
The “Notifications” menu isn’t very helpful. For example I’ll get a notification that somebody responded to my post when in fact they didn’t, they did make a post in the topic but it wasn’t in response to something I posted.
Less text editing options
I don't think the emoji button is working on the desktop site. It kind of works okay on the mobile site
This post is a bit rushed but these are just a few things I noticed. I’ll add to the list as I remember more points I just wanted to get at least a few thoughts up.