first time changing number

jia819min

Hello. I just request to change number which it said it fail I have to contact an agent and I did but when I go back my account my number is changed?? what does it mean? and can I have any internet at the moment? what should I do? can I call or use internet ? is my number now changed?

natty88

jia819min was it a giffgaff to giffgaff number change as shown here if yes it often throws that error is number working at moment if not it's in process of changing

change number https://community.giffgaff.com/t5/Solve-your-questions/Can-I-change-my-Mobile-Number/ta-p/3488137 Remember once clicked this is non reversible and takes up to 4hrs to complete then restart phone again it can only be done between 04.30am and 9.30pm

netfax

jia819min It could be that the system has had a wobble.

If your number has now changed on your account dashboard, this would suggest that it's now available to use as normal.

dollydo

jia819min try getting someone to ring both numbers to see what happens, if your goodybag is still working then everything should continue.

jia819min

natty88
It is giffgaff to giffgaff, so meanwhile if I go out can my old internet will it still work? will I still be able to call text or using internet ?

natty88

jia819min if number shows different to one you had here

,https://giffgaff.com/dashboard/

Restart phone again and call any of these numbers Do they work 43430 top up line and 443 voicemail if yes number is ready to use now and data ect