Help

sdav109

I need giffgaff to help

natty88

sdav109 what's the issue your having please

sdav109

The same as last time giffgaff arnt responding its been longer than 24 hours

tazzy19

sdav109
Let's rephrase the question
What is the original issue that prompted you to contact the agents?

natty88

sdav109 Have you checked for replies here i know agents are extremely busy at moment but will reply asap here

,http://giffgaff.com/support/questions

If over twenty four hrs you can inquire with educators by clicking the 3 dots beside reply button at bottom of your first reply click flag then click other and explain briefly the issues your having

And click send

sdav109

tazzy19 i went to top up my phone and it had auto signed it to an old giffgaff account now i have lost £20

alantony1

sdav109 There seems to be a few in your position at the moment you have to contact an agent they are the only ones who can access your account and give you the help you need but when there busy it can take longer than 24 hours i personally think this isn't good enough giffgaff need to address this issue agent's do well financially from giffgaff. Hope this helps. Alan