I am waiting for a refund you said I would get 2×£20 back
denmccabe Hi there - as this is account related matter you will need to chase it up with an agent using the link below...
Please note that agents can take up to 24 hours to reply however are often quicker, you can see their response on the following link……..
All refunds can take 2-4 business days to show on your bank account, If you've already checked your bank account then you can check if it shows under Payments here https://giffgaff.com/profile/payment-details
Good Afternoon @denmccabe
All refunds can take upto 5 working days to clear into your bank account.