Contact

Is there a contact number for giffgaff I’ve paid for a goody bag and not received it

simon46936 Hi there - there is no contact number but you can contact an agent on the link below. Firstly though try restarting your phone...

Please note that agents can take up to 24 hours to reply however are often quicker, you can see their response on the following link……..

No, giffgaff is 100% online.

Does the goodybag show in your order history?

Normally a simple phone restart will 'kick it in'.

In what way not received?

Does it show on your dashboard at

Is it shown in your Order History at

What does your Order History say that you bought? Goodybag? Top-up? Or is there no entry for your purchase?

Order History link in posts above.

jfc1951 always data it’s for my iPad

It’s saying I haven’t ordered it but money has gone to giffgaff

simon46936 It’s saying I haven’t ordered it but money has gone to giffgaff

Adding credit does not buy goodybag u do that manually credit https://giffgaff.com/help/articles/buy-a-goodybag-with-credit

Oh! Have you another giffgaff account where you may have accidentally ordered it from?

germansheppard234 no it’s set up in my account every month for a goody bag it comes out every month always been fine

Thanks guys all sorted they credited my account I’m back up and running