| Service | Status |
|---|
| giffgaff website & community login | ✅ Available |
| Activations / SIM swaps | ✅ Available |
| Amending payment details, recurring goodybag and auto top up settings | ✅ Available |
| Adding credit / purchasing goodybags (website & 43430 / all payment methods) | ✅ Available |
| Phones - pay outright / loans / return or repair | ✅ Available |
| Transferring in & out of giffgaff | ✅ Available |
| Requesting & submitting a PAC / STAC code (website, SMS & 43431) | ✅ Available |
| Calls, texts & data | ✅ Available |
| Viewing the community (read only mode) | ✅ Available |
| Recurring goodybags / auto top up (when already setup) | ✅ Available |
| Number transfers and SIM swaps already in progress | ✅ Available |
Summary
We, along with our partner will be performing some scheduled maintenance on the 3rd October 2019 at 1am until 3am. During this window we will be utilising our outage server and the above mentioned services will be unavailable between 01:45 – 03:00.
Most Recent Update – 09:47 - 3rd October 2019
Hi folks,
We have just had word back that this scheduled maintenance completed successfully as planned with no issues. All services listed above became available earlier this morning when the maintenance window closed.
Sorry for the inconvenience this may have caused you and your patience is always appreciated.
Best regards
Dez
Update History
Most Recent Update – 09:47 - 3rd October 2019
Hi folks,
We have just had word back that this scheduled maintenance completed successfully as planned with no issues. All services listed above became available earlier this morning when the maintenance window closed.
Sorry for the inconvenience this may have caused you and your patience is always appreciated.
Best regards
Dez
Most Recent Update – 16:21 - 1st October 2019
Hi folks,
We will be doing some scheduled maintenance on the 3rd October 2019 at 1am until 3am. During this window we will be utilising our outage server and the above mentioned services will be unavailable between 01:45 – 03:00.
The maintenance is being done so we can provide more stability to the services we provide to our members. During this period, members will be advised via holding page which will detail the above information.
Sorry for the inconvenience and your patience is appreciated.
Best regards
Dez
