gulat68 hi . every time i top up. you guys take £5.00 from my account.why are you taking every time money from me. please reply ASAP?
Hi gulat68 giffgaff won't take your money without you instructing them.
Check you haven't got auto topup and or auto RECUR turned ON on any of your accounts.
If all are off on all accounts, then raise a ticket with an agent to investigate. They will know exactly where your credit went.
They will respond within 24hrs.
Check for reply from agents using link below