balloon_123 Does anyone else’s data go really slow even though they have gb left. I have the £25 goodybag and the data is really slow. I have plenty of data left. I’ve tried everything to speed it up but won’t go faster without WiFi
Hi balloon_123 If you haven’t used the first 40gig then it could be a network issue.
Check link below for any ongoing issues with network in your area
Otherwise try rebooting your phone. It can be fixed that way sometimes. Or you can do a manual roam. See here for instructions
If that doesn't work, turn your phone off, remove your sim altogether and wait a couple of seconds and put back in and switch it on again to see if it fixes it.
If above don’t help use link below to contact the agents to check your account for you
Please note agents can take up to 24hrs to respond
Check for reply from agents using link below