iPhone

ashleighgriff99

I’m look to get a iPhone X’s max but I already have a sim so would I be paying £48 for the phone + £25 for my good bag?

persco

ashleighgriff99 I’m look to get a iPhone X’s max but I already have a sim so would I be paying £48 for the phone + £25 for my good bag?

Hi @ashleighgriff99 You don’t have to pay for a goodybag. As you have an active giffgaff sim, you can purchase the phone from your giffgaff account and you don't have to buy a goodybag. Just make sure you are logged into your account.

The phone will come with a new trio (3-in-1) sim that you can do a sim swap to transfer your current account and goodybags etc into if your current sim don't fix.

Please take a look at how to perform sim swap by clicking onto this link
https://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084

Or if your sim is a the same size, just pop it into your new phone

See this guide for information on Buying a Phone from giffgaff:
https://community.giffgaff.com/t5/Getting-started/Buying-a-giffgaff-phone/ta-p/10441209

See this guide for information on Buying a Phone with a Loan, from giffgaff:
https://community.giffgaff.com/t5/Getting-started/Buying-a-giffgaff-phone-with-a-loan/ta-p/10724769

germansheppard234

ashleighgriff99 if u have a giffgaff sim then u wont be asked to buy goodybag but make sure u r logged into your account
In that case u would be charged just for phone which is paid by direct debit to ratesetter finance
U pay giffgaff for goodybags as normal

benjamin567

ashleighgriff99 hi there,

yes, you have to pay for the goodybag on top of the phone. the two items are completely separate