I have been with giffgaff for over 8 years now.. they used to be a great value little company.. but as with all little companies when they grow they change..and the greed for more and more profit kicks in..
I've grown weary of them throttling networks.. and fed up with their deceptively marketed so called £25 UNLIMITED ALWAYS ON tariff being very LIMITED and ALWAYS OFF...
Their reason is that once you hit a 40GB limit. (wait didn't they say it was unlimited?) they utterly murder your connection down to a 1980's dial up speed of 300kbs..
Technically this is in fact 'always on'.. but it's an utterly USELESS always on.. forget about Spotify and Youtube or managing your business social media.. I have multiple banking apps and security apps on my device that will not even launch at that speed..
In my case they throttled even further.. I was often down to 0.11kbs.. and even 0.00mbps. Seriously??
The 'Agents' solution to me was always buy yet more and more and more Goodybags..
For a 'heavy user'.. this can add up to £100 a month to stay connected.. and what on earth is a heavy user? (in this day and age with almost everything done online or streamed or a subscription service EVERYONE is a heavy user)
This is the 21st Century with 5G on our doorsteps.. and the average smartphone is no longer just a phone but a blistering supercomputer that people run their entire lives and businesses on.. I personally have over 320 apps on my device at least 50 of them being critical.. yet most will barely even launch with this constant giffgaff data strangulation..
I have found a provider £6 cheaper than GiffGaffs highest tariff that is truly unlimited in that they will not shut down my business and my entire life at the 40GB mark..
When high speed does work with giffgaff I can get up to 100mbps.. when giffgaff strangles me they don't just drop speed to say a functional 10mbps.. they kill it completely DEAD as you can see in my speed tests..
Sometimes those speeds are 0.00mbps...
So giffgaff I say to you farewell and adios.. time to move on.