Probably came out of my account, ripped off trying to top up £35

Probably came out of my account, ripped off trying to top up £35 for a £20 goody bag yippee :-(((

pault83030 you should double check what you have bought by:

dialling *100# for your credit (payg) balance
dialling *100*7# for details of the remaining allowances in your current goodybag and when it expires
looking at your Order history.

pault83030 Hi sorry about this but as it is an account issue we as members are unable to help you with this ! But you can contact an agent for assistance https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/Credit-debit-card-or-PayPal-overcharging/form/ It can take upto 24 hours for a reply but it's usually alot faster than that !

Hi pault83030
Just checking in you've contacted Agent? How'd you get on?
Replies can be checked here http://giffgaff.com/support/questions

Can I Ask you to check your recurring settings here, and also ensure Auto-Topup IS off

Http://giffgaff.com/support/questions

Afternoon all,

Could we lend a helping hand to fellow member @pault83030 with regards to their query above, please?

Thank you in advance for your help!

Alexandra