ardinspin I cant find the return button and therefore cant return my phone for a refund. I am well within the allotted 21 days required to change my mind. Has anybody else found it really difficult to follow the official giffgaff Refund Returns instructions?
Contact an agent and explain the problem, using the form here:
https://support2.giffgaff.com/app/ask/Phones/Phone-repair/form/
Agents can take up to 24 hours to reply, but are usually a lot quicker. You will find their reply in the Messages from agents section at the bottom of your Dashboard page, see here:
https://giffgaff.com/support/questions
Good luck!
