How can I check if my PD's are on or off

caro120

Hi I understand from Dez that private messages are off - that explains why couldn't access them, please could you advise how to switch them back on again?

I've got into the right bit in past to see what coming in but not sure if get notifications and couldn't see how to initiate any..

thanks
caro

dez_d

Hi caro120

I've moved this thread over to help for you. The way to check is to head over here - https://community.giffgaff.com/settings

On this page should be a toggle. Can you make sure your account shows like the image below. If you can't, then can you post a screenshot to show what you have and I will flag your account internally.

You can access your private discussions directly from this link - https://community.giffgaff.com/u/caro120/byobu

natty88

caro120 if you click your name then click the posts middle top of page it brings up private discussion that's where all private messages now show the notifications are temperamental regarding private messages tho sorry

germansheppard234

caro120 I've got into the right bit in past to see what coming in but not sure if get notifications and couldn't see how to initiate any..

The notifications for PD is not working so u need check daily real pain till they sort it

ianmorland

germansheppard234 The notifications for PD is not working

PD notifications were released on Thursday 🙂 If you're not receiving any, please double check your notification preferences:

caro120

germansheppard234

ah is it same for all? I couldn't initiate personal message when tried some time back and must admit not tried recently. not good really as end up putting personal stuff on public or it restricts what feel can discuss but then is anything completely confidential in this world? there used to be gossip and now there's hacking, selling of info, cookies, who knows what. causing a lot of problems in the world and I feel for people living under control of dictatorships cos they end up tortured in prison for tiny offences in a police state. will it get like this here? I don't fancy my chances in prison what with spice, stabbings, assaults.

germansheppard234

ianmorland PD notifications were released on Thursday 🙂 If you're not receiving any, please double check your notification preferences

Ok cheers its done now

germansheppard234

caro120 its been updated last thurs so check setting as per earlier reply by
Edid wrong tag ianmorland

dez_d

Hi @caro120
How did you get on with this. I was going to send over a PD to see how things were going but noticed they are still off. That may be by choice but if you do need further help, just reply here and we can see what we can do.

caro120

Haven't got anywhere but not chased it, got a few messages to catch up with so maybe something in there? Odd though, can't see why wouldn't default to PD availability when setting up... is it a general situation?

Just undone block PM in profile, not sure what the other thing is about - something about letting people see when you online, surely that's not general if emailing or internetting!

dez_d

caro120 Just sent you one over here - https://community.giffgaff.com/u/caro120/byobu