Account information

dazza0310

After activating my sim it is still showing on my accounts tab in the app. Does anyone know how to change this as I can’t see any of my information

natty88

dazza0310 logout of app use phones browser or one like Firefox dolphin puffin or edge to login and check number balances and what's left to use of your goody bag if have one

https://giffgaff.com/dashboard/

sloz

dazza0310
Hi, do you mean your sim is working
(you can call 43430)
But
The app is saying that you don't have an active sim?

Did you use a giffgaff sim previously and now rejoined?

Text the word NAME to 43430 to receive confirmation of your correct username

janetihill

activation can take up to 24 hours

clikasarus

janetihill ...Welcome to giffgaff and the community

• SIM activation's are completed within 30 minutes, however during periods it can take up to 24 hours for the activation to complete.

Emails tend to get sent out early , In the mean time you can reboot your phone by turning it off and on, hopefully it should work

• You can check if your SIM has been activated by logging in here ⬇️

Dashboard

• You will notice the completion of the SIM when you see any active allowances e.g goodybag/ airtime credit along with your New Number

I hope this helps👍🏻

dazza0310

sloz yeah a couple of years ago, I then went to o2 and now have come back

sloz

dazza0310
and is your sim working?

Is this your account
@dazza031071

Texting the word NAME to 43430 will retrieve your correct username