Wifi on London Underground

romibear

Until a few weeks ago, I was able to connect via wifi in London Underground through Virgin. I was able to do that pretty much for years.
It now won't let me log in anymore, any idea why?
And is there a way to connect to free wifi in the tube in another way?

It makes my commute more miserable now haha

clikasarus

romibear

Hi welcome to giffgaff and the community

That’s strange try clearing you cache and checking your settings on your device then try again

here is a guide regarding the wifi on London Underground ⬇️

Guide to WiFi extra

you can find the settings in the new app in menu under wifi extra

I hope it is helpful for you 👍🏻

giffgafful

I don't use the service, but it might be worth asking Virgin for advice. Perhaps the service was also just down.

romibear

clikasarus Thank you for this! I've actually never had the app nor done this before, hopefully this will sort itself out, will try later today 🙂

romibear

clikasarus It works! Thanks for your help 🙂

bobrobinson

romibear
Hiya.
The app does work as i used it on the underground the other day..
Updated my phone. And it worked fine.
All the best Bob .