Hi there!

jmiriamsampaio

forgot my password and now I have been blocked for some reason. I need to add credit onto my phone. I am out the country. Help!!!

alexmgg2

jmiriamsampaio forgot my password and now I have been blocked for some reason. I need to add credit onto my phone. I am out the country. Help!!!

You can get a password reset link sent either as an email to your registered address, or as a text sent to your phone, by going to the lost password page here:

https://giffgaff.com/support/lost-password

You can use this (after giving a few more details for security) to reset your password.

HTH

lawhui

Hi jmiriamsampaio

Not to worry you can request a password reset which will email (to the registered email you provided) or text message (with an online link I think). Please go to this link: https://giffgaff.com/support/lost-password

Once you have reset your password, you should be able to log in and topup airtime credit to your account.

I assume you have no issues with WiFi access, as you'll need to access the internet to do the above!

richybhoy36

jmiriamsampaio Hi you can text " Password " to 43430 !