General Discussion and Forum Games threads

tuneintestaccount

Hello,
I have noticed that, since the switch to the new forums, Forum Games threads show up under the same category as General Discussion - despite being a sub category. Prior to the forum switch, Forum Games threads were in their own subsection and were not shown in the same category as General Discussion threads.

The new forums make it much more difficult to find the General Discussion threads, due to the (frequently posted in) Forum Games taking up much of the first few pages of threads/discussions.

Please may I suggest that Forum Games, whilst still a subsection of GD, have their threads displayed separately to General Discussion - i.e. having GD threads only displaying in GD, and then having to click the Forum Games sub-category to read the games threads - as currently it is much more difficult to navigate.

Regards,
TITA

harrrrrry

tuneintestaccount

See https://community.giffgaff.com/d/33026230-gd/10 where I just answered that same question.

prescilla_g

tuneintestaccount

Thanks very much for your feedback! We'll be sure to take this one to our platform team who will look into the request for you.

Have a lovely Friday,
Prescilla

janny27

tuneintestaccount
Yes I quite agree, I find it rather annoying to be honest.

ianmorland

tuneintestaccount

harrrrrry

Morning folks, I'm pleased to let you know that we've now addressed this by moving Forum Games out of GD, and given it it's own dedicated primary tag 🙂

extreme_one

This issue is never going to go away because, a) it's not immediately obvious for new users how to, or that its even possible to, hide Tags, and
b) forum games are so intrusive and prolific that you might as well label the main Tag Forum Games and have GD as the Sub-Tag.

alex_w

extreme_one "Never going to go away" is a bit ... harsh, maybe? Making the platform far more intuitive and easy to learn for new members is something that is high up on our priority list, and making it clearer and easier how to hide Tags is one element of that.

Changing this particular area is probably easier to achieve than the changes we've nearly finished for Private Discussions, so I can see no reason why "never" is a word that is relevant here 😛.

tuneintestaccount

prescilla_g No worries, it was something that makes the new forums slightly more difficult to navigate than the old ones. I do still enjoy posting in the games threads but it is better to have the games showing separately, rather than being mixed in with the GD threads - it may put others off posting in GD, or could result in duplicate threads as other members post a fresh thread instead of tunneling through the games threads to find a similar one already in GD.

@harrrrrry thank you for the suggestion, I did see your other reply but it would make more sense to just have GD separate from FG? Not everyone will know how to mute the FG threads in GD, but may still suffer from the same issue. I may implement that until a more permanent solution is found by the giffgaff team.

tuneintestaccount

ianmorland Thank you, much appreciated, will check this out and see how this has impacted GD and the ability to view threads and discussions 🙂

pw6049

tuneintestaccount I had the games hidden