Age proof

duckula69

I've been trying to get an answer as to how u change adult setting without licence or passport I'm getting nowhere

lmort57

duckula69 Thank you for contacting the giffgaff Community.

The Adult Bar is set to off by default on the recommendation of OFCOM in an effort to stop Minors accessing Adult and Gambling sites.

It is now a common practice on all mobile networks and not just giffgaff.

You can remove this if you can provide the Official Documents to prove that you are over 18.. and you can do this via this link https://giffgaff.com/profile/details#adultcontent

You will need to wait around 24 hours for the Adult Content Block to be removed, although sometimes it can be sooner, and you may well need to reboot your device to make it work!

The Documents they have chosen are either a British Driving License Full /Provisional or a Machine Readable Passport from some 120 Countries.

THESE ARE THE ONLY DOCUMENTS WHICH ARE ACCEPTED TO REMOVE THE ADULT CONTENT BAR, WITHOUT EITHER OF THESE YOU WILL NOT BE ABLE TO HAVE IT REMOVED!

Without either of these documents you will not be unable to remove the Adult content block.

wreedie

duckula69 Currently you cannot remove the adult content filter unless you verify your age using a passport or a UK drivers licence (full or provisional). There was talk sometime ago about using credit cards for age verification but this has not yet been implemented.

richybhoy36

duckula69 Hi there sorry but if you don't have the documents needed to remove the Adult ban then you will be unable to have it removed ! A first provisional licence costs £34 that will get the ban lifted !

netfax

duckula69 Hi there. Regretfully, there's no other way to lift the adult content block.

Can I lift the adult content bar without either a passport or British driving licence?
Unfortunately not. You need something that can proves you’re 18+ and those are the only two ways right now.

Because of a different format Northern Irish or European driving licences won’t work with current system.

Article: How do I turn off the adult content block?

Thanks.

blade50007

duckula69 hi there unfortunately the adult lock won't be removed if you have neither of those proof of identification

duckula69

I think it's good that it's the just ruddy hard to get off can't see that credit cards will be used as easy to lie about people don't leave passports or licences out for kids to use

pds01144

duckula69 For now you're stuck using wifi for those sites.

duckula69

pds01144 cheers didn't know WiFi wud work

mrbergstrom1967

Good Morning @duckula69

If you don't have a passport or driving license, thenthere is no other way to lift the adult content block.