Auto-lock old, inactive threads?

i_am_sy

Hmm Lock after 14 days to anyone but the OP. If the OP replies it's then unlocked for a further 7 days.

mrjeeves

i_am_sy Mmmmm... I think we need to set out some scenarios... I'll add a table to my OP.

shabazmoqsud

mrjeeves this is so much needed after the number of times members including myself used to report countless old threads that were bumped to page 1 of community on lithium i dont a repeat of that so an auto lock feature will be welcomed.

allan1954

Think of all that work for the staff cant see this ever happening.

mrjeeves

allan1954

Erm...

Automatic

Sometimes an old (and fairly useless) help and support thread gets bumped up to the top of the list by someone just saying 'Thanks' or 'I have this issue too...

mrjeeves · 2019-11-01T16:40:09+00:00

Sometimes an old (and fairly useless) help and support thread gets bumped up to the top of the list by someone just saying 'Thanks' or 'I have this issue too...

allan1954

mrjeeves thanks this sounds good.

mrjeeves

allan1954 What do you mean?

allan1954

mrjeeves i think this is an idea to look into

mrjeeves

allan1954 Well who says that giffgaff have to do it? There are community coders like myself who are already working on things for the forum, including a dark mode.

allan1954

mrjeeves well-done that's great news and keep up the good work.

mrjeeves

allan1954 Maybe because you don't do as much Help & Support as some of us do. It's a suggestion for a reason.

allan1954

mrjeeves i think this idea is awesome thanks a lot.

wagstaffes

mrjeeves seems a very sensible suggestion. Maybe if someone needing help tried to reply to an old post they could automatically be directed to start a new post. That way someone really needing help but not very forum savvy would not be left in limbo.

newcrazymember2018

mrjeeves This makes so much sense, what a great idea!