jaroh54 Hello, welcome back again and Thank you for contacting the giffgaff Community.
You need to be using the giffgaff APN (Access Point Name) for Mobile Data and MMS to work correctly, you may need to add this manually to your device.
For both Mobile Data and MMS to work with giffgaff the APN settings within your device's Mobile Networks Data Settings need to be as shown below:-
Name: giffgaff
APN: giffgaff.com
Proxy: {Leave this Section Blank}
Port: {Leave this Section Blank}
Username: giffgaff
Password: {Leave this Section Blank}
Server: {Leave this Section Blank}
MMSC: http://mmsc.mediamessaging.co.uk:8002
MMS proxy: 82.132.254.1
MMS Port: 8080
MCC: 234
MNC: 10
Authentication type: PAP
APN type: default, supl, mms
APN Protocol: IPv4
If you have no need for MMS and just want to get Mobile Data to work with giffgaff then APN settings within your device's Mobile Networks Data Settings need to just be as shown below:-
Name: giffgaff
APN: giffgaff.com
Proxy: {Leave this Section Blank}
Port: {Leave this Section Blank}
Username: giffgaff
Password: {Leave this Section Blank}
Server: {Leave this Section Blank}
MMSC: {Leave this Section Blank}
MMS proxy: {Leave this Section Blank}
MMS Port: {Leave this Section Blank}
MCC: 234
MNC: 10
Authentication type: {Leave this Section Blank}
APN type: {Leave this Section Blank}
APN Protocol: {Leave this Section Blank}
You can also click the link below to manually configure the device with the correct APN/Data settings and choose whichever type of device you are using for device specific settings.
https://community.giffgaff.com/t5/Settings-for-your-device/Internet-and-MMS-settings-APN-guide/ta-p/3489121 there is a Helpful Video Tutorial there too!
