| Service | Status |
|---|
| 4G Data In London, Southampton, Rochester, Brighton, Kingston Upon Thames, Twickenham | ✅Resolved |
| 4G Data All other Areas | ✅Available |
| 2G & 3G all areas | ✅Available |
| All other giffgaff services | ✅Available |
Summary
We received reports of a possible issue with 4G data services within London, Southampton, Rochester, Brighton, Kingston Upon Thames, Twickenham between the hours of 8:04am till around 8:45am. members may have experienced a slight down time of 4G data during this time. We can confirm that this issue is now resolved and members should be able to use their 4G services as normal.
Most Recent Update – 08:45 19th November 2019
Morning giffgaffers,
We received reports of a possible issue with 4G data services within London, Southampton, Rochester, Brighton, Kingston Upon Thames, Twickenham between the hours of 8:04am till around 8:45am. members may have experienced a slight down time of 4G data during this time. We can confirm that this issue is now resolved and members should be able to use their 4G services as normal.
Our Technical teams are investigating the cause of this issue, however can confirm that all services were restored.
We apologise for any inconvenience that this may have caused and thank members for their patience whilst we investigated and resolved this issue.
Regards.
Paul.
Update History
Most Recent Update – 08:45 19th November 2019
Morning giffgaffers,
We received reports of a possible issue with 4G data services within London, Southampton, Rochester, Brighton, Kingston Upon Thames, Twickenham between the hours of 8:04am till around 8:45am. members may have experienced a slight down time of 4G data during this time. We can confirm that this issue is now resolved and members should be able to use their 4G services as normal.
Our Technical teams are investigating the cause of this issue, however can confirm that all services were restored.
We apologise for any inconvenience that this may have caused and thank members for their patience whilst we investigated and resolved this issue.
Regards.
Paul.
