We get a lot of Help requests posted as off topic replies to inappropriate threads. Mostly they get spotted or reported, and eventually split out to their own thread with the Help tag added,
The problem this brings is that members will have replied to the question in its original location and may have added the "Following" status to be notified of ongoing replies to the question. But Following is applied to the thread, not to a specific message, so if part of that thread is split out, the Following tag no longer applies to the question it was intended to apply to.
- applying the Following state to individual messages might be complicated to achieve
- so perhaps we need a second Auto Follow option in https://community.giffgaff.com/settings: "Automatically follow my posts or replies if moved to Help"