Shoppers at Lidl beware

jsmith2009

I would also check home grocery deliveries. I have had 2 out of 3 from Iceland that have contained smaller items than ordered but still charged for the larger ones. These were 2 of 720g Branston Pickle ( got 2 of 520g ) and 2 of 1.35kg Heinz Tomato Ketchup ( got 2 of 1kg ).
Iceland have refunded the Branston Pickle however they Haven't bothered to even reply to the Tomato Ketchup.
Cheers

sibtahmed

Thanks for the tip.

tito6

marie48 thanks for the tip

netes81

marie48 i shop at lidl and kept noticing that if i purchased anything in the reduced section and then used the self-scanning checkout it would not take the discount off. I spoke to a cashier and was told that the discounted price has to be put through separately by a member off staff!! Wonder how many ppl, like me,have paid full price for stuff without realising.

harrrrrry

netes81 I spoke to a cashier and was told that the discounted price has to be put through separately

That's really bad. Tesco and Morrisons both stick a new barcode over the top of the old one, so there's nothing manual that needs to be done. If Lidl doesn't do the same, then yjr managers at Lidl are grossly incompetent and need to rapidly be appointed to the position of irrevocable ex-employees.

pinkunykorn

marie48 thanks mate.

netes81

harrrrrry . You are right about that!

jen3juni

harrrrrry

Um mm

My Morrison's local adds money off stickers but the staff still have to enter the amount. Occasionally they forget or key in the wrong reduction.

I'm sure it's not deliberate as the staff have been there since before it was Morrison's and the manager is known by them to be a friend of mine so they would be really daft to try something like that.

To end on, here's a joke: why are Tesco profits falling?

Because every Lidl hurts

dcbr

harrrrrry

harrrrrry If Lidl doesn't do the same, then yjr managers at Lidl are grossly incompetent and need to rapidly be appointed to the position of irrevocable ex-employees.

So you're saying that individual managers are incompetent for not doing something the company's system doesn't allow?

unftlaty

harrrrrry

Actually have had both Morrisons and Tesco reduced items scanning at full price even with reduced barcodes on them !
So not isolated to Lidl

zealousbeloved123

Thanks for information

supa_nh

Thanks for all your tips giffgaffers good to know x

harrrrrry

dcbr So you're saying that individual managers are incompetent for not doing something the company's system doesn't allow?

If the head office doesn't provide a proper method for dealing with markdowns, then it's the head office managers and administrators that are incompetent rather than the local branch managers.

chand311

marie48 Quite strange to charge double, should be complain to management!

darrenperfett

Most places will refund you if you spot it before leaving the store, but it's different if you try to correct it afterwards.

gloriousiam

Possible human error!

gillone

To be honest that’s the same for most if not every store . Always check your receipt before leaving , I do but this new thing off asking customers if you want a receipt will just cause difficulty if you then question an items price with no receipt .

leah244

marie48 thanks for letting know

the_bookie

Great advice marie48

Its always important to check our
receipts isn't it .

As human error can happen when
we do our shopping in Lidl and the
other supermarkets / retailers that
we visit with wrong bar codes yes
and sometimes things the cashier
has accidentally has put through
the scanner twice or not at all .

Where these things can be sorted
out graciously & without any fuss
at the time rather than the hassle
sorting it out later thanks .