Goodybags - data used up - The giffgaff community

Goodybags - data used up

shaun55391

If I've used up all my Data in my Goodybag, but have hardly used any call time/txts - am I still able to use the calls/txts left, without being charged, before I buy another new goodybag?
Sk

lmort57

shaun55391 Thank you for contacting the giffgaff Community.

It is possible to start a goodybag early when you have less than 100MB of data or less than 100 minutes of call time left in your goodybag. This can be done up to 7.30pm on the expiry date of the goodybag that is in use. Queued/recurring goodybags are a little different and can be started up to 9pm on the day of expiry of an active goodybag.

If you already have your next Goodybag Queued it's easy to start it early and you should see a Start my next goodybag now button here in your Account Profile Dashboard here : http://giffgaff.com/dashboard when you have less than 100MB of data or less than 100 minutes of call time left in your goodybag.

It looks like the Snapshot below:

But Please note that starting your queued GoodyBag early will remove any remaining allowance (data, texts, minutes) that you may have left on your active GoodyBag

To purchase a GoodyBag early:

Log in and go to My giffgaff here http://giffgaff.com/dashboard and if you don't have a Goodybag already queued goto https://giffgaff.com/sim-only-plans to buy the required Goodybag.
If you have less than 100MB or 100 minutes left in your GoodyBag, and you have a GoodyBag Queued a message will appear under "My goodybags" Start my next goodybag now as shown in the snapshot above.
If you are recurring your GoodyBag, you can decide to recur your next GoodyBag right now,
If you have a queued GoodyBag, you can decide to start your queued GoodyBag right now,
If you have no recurring or queued GoodyBag, you can select a new GoodyBag https://giffgaff.com/sim-only-plans to start right now.
When you purchase a GoodyBag early, it erases your current GoodyBag and you will lose any remaining allowance, so we ask you to confirm you are really sure you want to start a new GoodyBag right now.
When you select a new GoodyBag or recur your GoodyBag early, the payment for the new GoodyBag is taken at this point, and a payment confirmation page is displayed.
When done your new GoodyBag will be active and is visible in http://giffgaff.com/dashboard

Check out this knowledge base link for more info on this: https://giffgaff.com/help/articles/dont-have-any-data-or-minutes-left

(If for what ever reason you can’t start your GoodyBag try here - Starting A New Goodybag Early Form - (https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/Starting-a-new-goodybag-early/form/)

clikasarus

shaun55391

Welcome to giffgaff and the community

Well I would of thought Yes as all goody bags last one calendar month if you use all your data but still have texts and minutes these will still be available to use until the end of your current goodybag If you don’t wish to start your queued goodybag if you have one

I hope this answers your question

netfax

shaun55391 Hi there and thanks for your question. Absolutely... Until your goodybag expires you'll still be able to use your calls and texts allowance.

Many thanks 😊.

shaun55391

clikasarus

Thanks for your help 😄

clikasarus

shaun55391 Thanks for your help 😄

Your welcome 👍🏻

bolshoibooze

@shaun55391

Yes, you can still call/text if you have minutes/texts on your goodybag until the calendar month has completed.

In case you need more data then you can get a new goodybag, I would say try and use Wifi whereever possible.

shaun55391

netfax

shaun55391

Thanks for your help 😃

shaun55391

Thanks for your help 😃