Can the 10 pound (6gb) or 12 pound (10gb) good bag be used in Europe roaming ?

cozmerkisenberg

HI All,
I understand the 20 pound (40gb) can be used in europe with upto 20 gb on roaming allowance, but what about the smaller goodybags ? If i get the the 12 pound 10gb goodybag can I used the 10gb whilst roaming in Europe ?
I am in Aus, should i activate the sim here or when i get to UK?

persco

cozmerkisenberg Yes you can use all the 10gig in Europe but remember roaming in Europe on a goodybag is primarily meant for UK residents holidaying in EU/EEA area so technically if you are not a normal uk residence you don’t qualify but giffgaff allows a 14day grace period after which you will need to provide proof of uk residency.

It’s better to activate the sim in UK and get some usage on it here for the systems to pick up then travel to Europe.

For more info, see this link

https://community.giffgaff.com/t5/Using-giffgaff/Using-your-mobile-abroad/ta-p/3522931

pds01144

cozmerkisenberg Any goodybag qualifies for use in the EU.

If you use the SIM in the UK, you will initially qualify only for approximately an equal number of EU days.
However, a new activation NOT used in the UK qualifies for 14 day of EU use.
When you don’t qualify but have a goodybag, you will be charged 0.46p/MB for data, 3.2p/minute for calls and 1p/text for texts, otherwise standard Pay As You Go rates apply.

hdavey17

cozmerkisenberg All goodybags can be used for roaming.

unftlaty

cozmerkisenberg

All giffgaff Goodybags can be used for roaming in Europe

natty88

cozmerkisenberg any goodybag can be used in Europe check and
try all that applies to you here please

If sim was activated outside UK you'll get 14days Grace of usage on goody bags

If sim was used for a few weeks in UK prior to going overseas you'll get this

Remember you only get 63 days maximum usage on goody bags roaming within any 4-month period.

Try this handy guide to using giffgaff overseas.

Make sure you have a live goody bag or credit allowance left via here - https://giffgaff.com/dashboard

Double check roaming is enabled via here - https://giffgaff.com/profile/details#rlah

Make sure all toggles relating to roaming are set to ON - https://giffgaff.com/call-services

Try what's called a manual roam as explained here -https://giffgaff.com/help/articles/how-to-perform-a-manual-roam

Check this guide to using giffgaff overseas - http://community.giffgaff.com/t5/Using-giffgaff/Using-your-mobile-abroad/ta-p/3522931

Double check your settings APN settings in this guide -
settings try here please

https://giffgaff.com/help/articles/internet-apn-settings-guide

Or
manual settings could you try this guide via your mobile data settings an select add new apn or edit a prestored one EG 02 then enter these Connection Name: giffgaff
APN: giffgaff.com
Proxy: Not set
Port: Not Set
Username: giffgaff
Password: [leave blank]
Server: Not set
MMSC: http://mmsc.media messaging.co.uk:8 002
MMS proxy: 82.132.254.1
MMS port: 8080
MCC: 234
MNC: 10
Authentication Type:"PAP or CHAP"
APN type: default,supl,mms
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: Unspecified
MVNO type: IMSI
MVNO value: 23410x also remember to click save once you have entered these setting an restart phone

Check out the fair usage guide - https://giffgaff.com/fair-usage-while-roaming

bentnose

cozmerkisenberg
this link may help
https://giffgaff.com/help/articles/usingyourmobileabroad