giffgaff Android app is USELESS & POINTLESS

davkw

_"Worry not ye android or iphone user whom cannot obtain this app ,as its uselessness outweighs its uses 95% to 5%! as It links/requires the browser PC edition for almost all queries"

This giffgaff application is absolutely useless and in fact for almost anything outside the realm of checking your remaining allowances ( Data/Calls/Texts &topping up via pre added card with the browser/Pc version )
SO IF YOU HAVE UNLIMITED EVERYTHING ON AUTO TOPUP/RENEW GOODY BAG ....The Application is completely REDUNDANT and a pointless piece of garbage ,which only takes up your time ( the undervalued currency that we can NEVER REDEEM) and also phone memory and custom adjustment .
I say this because it is true and ALL OTHER INQUIRIES ON ALL OTHER MATTERS REQUIRES ACCESS TO THE BROWSER/PC EDITION as ive compiled a short but not exahaustive list of common user requirements.
For example ..

Troubleshooting
Community access
Changing details (card details, address,
Community notifications
Payback payout dates
An exact real time balance (on any or all remaining allowances data/calls/txts )
Access to almost every normal thing an average giffgaffer who has a life and doesn't work on giffgaff as a mod , or as i like to put it "monkeys dancing for doughnuts ".......

richybhoy36

davkw Yeah the app has being having problems for a good while now ! Thats why I use the Google Chrome browser with no problems I even tried the Beta giffgaff app and that wasn't a very pleasant experience .

weelesleymc

davkw not useless to me.wifi extra is a bonus.
its no big deal to log in from browser for anything else

jason1973tess

davkw I only use the internet server to come on giffgaff because at limits to what you can actually do

byre

davkw giffgaff app is ok imo, but could do with a revamp! Moderators take note! It's good just really for balance check and err, not much.

mcilwraith

richybhoy36 no sign of any movement on the beta as yet.its still the same as it was when i installed it

ablyt44

Yes as a new giffgaff user disappointed with it on my iphone since it keeps crashing. Guess not worth putting on my Samsung instead.

theashcooper

You can access the community through the app. I'm doing it right now

bornagain1

theashcooper but not through the new Beta app, which hasn't changed since the day I downloaded it (about a month ago now, I think?).

dtuxcomp

bornagain1 That's because they are gradually working on the beta ap rather than shoving all the features into it in one go and then playing whack-a-mole with all the bugs that sets off. I've installed 3 or 4 versions since the beta went live, most of the changes so far are under the hood while they are bug fixing and deciding what people want from the new ap etc. There's no reason not to have both aps installed so you can use the current one for general use and the beta for testing and seeing where the design is going.

Personally I've never really used any of the aps much as I am normally on a PC when I'm on the community, but for the basics I keep the ap on my phone so I can just quickly check my account status etc.

bornagain1

I only ever access giffgaff through my phone, indeed almost all my Internet access is done from my mobile and has been that way for several years. I too have both apps installed, especially as the beta one is so basic at the moment. I understand that they have to get the engine running smoothly before tinkering with the bodywork, but even so I would have expected to see some changes on the surface as well.

bluemoonbaz

mcilwraith

mcilwraith ichybhoy36 no sign

I use the browser to access but i do havd thd beta app loaded but no changes as i can see since i installed

richybhoy36

mcilwraith cheers for the reply m8 :-)

jeremylalou

Bullet point 7. is my favourite

inspiron42

Most apps are useless compared to the website. In many cases you are better off without the app.

ashleybristoluk

i do agree the new Beta app is not great at all just basic to link on giffgaff link that it.i don't know the point on this new app.it is a shocking....

formulaone

I never use the giffgaff app, I agree it is pointless, when you can do everything via your mobile web browser (either mobile or desktop view), or via a pc/laptop.

It's quick and easier to just use your mobile or a PC to access the giffgaff website/community forum. 🙂

scrupps

I disagree with the OP. I have the app on my phone and it is brilliant for quickly looking at data use, adding credit or buying a goodybag. I also use it to access the community which I am doing right now. I like the app and feel that a lot of the problems and questions that get asked on the help forum would be resolved if more people used the app. Just my thought on it 🙂

tess_yvonne

I totally agree.
I used the app once and hated it.
I straight uninstalled it and now i just use the usual internet server chrome.

jackjohnjoseph

I use the app on android, no problems here for my usage 💫

sheppola

jackjohnjoseph I use the app on android, no problems here for my usage 💫

Ditto.I've never had a problem with the giffgaff app on Android