My giffgaff account

ray2

Why is there no "my giffgaff Account" at the top of of the page (on the black line next to giffgaff home,Labs and Help?)

The only way i can get to my giifgaff page is to click on Labs and then click on my user name,you can't do it on the main forums,clicking your username just brings up Private messages,Profile,settings or Log out.

Unless i am missing something this needs attention asap to make it easier to go to your" my giffgaff page"

dtuxcomp

ray2 I hadn't noticed it was missing as I have my browser set to open both the account page and the community in a couple of tabs. Until they fix this you can use this link to jump to your Account Page. Is that any help ?

endorphin

Yes, it takes a few clicks to get to your dashboard whereas it should really only take one.

ray2

endorphin Yes i would of thought this would be one of the most obvious basic visual and function to get done,making it a smooth run from community to your "my giffgaff page"

@ianmorland is this being looked at as an asap or even on the list? 🤔

ray2

dtuxcomp I hadn't noticed it was missing as I have my browser set to open both the account page and the community in a couple of tabs. Until they fix this you can use this link to jump to your Account Page. Is that any help ?

Hi dtux,thanks,i can get to my giffgaff page ,it's just the clicks to get there and yes i can open another tab,but the issue i am getting at is that it should of been one of the most important things for members to be able to click at the top of any forum page (my giffgaff) after all simple and clear is what we have asked for with the new forum 😄

Plus thinking from a new members point of view,we are making the journey from the community to your "my giffgaff" page difficult instead of smooth and simple,hopefully this will get sorted soon 😄

dtuxcomp

ray2 thinking from a new members point of view,we are making the journey from the community to your "my giffgaff" page difficult instead of smooth and simple

I agree totally, before the problems we had with the dashboard page on Lithium when the profile section died I used to have that as my browser home page, so I could just click straight through to the community and back. It does need a button in the nav bar that takes you directly to the dashboard, without needing extra clicks and stages.

annesolano

Thanks for flagging this issue, we're currently looking into the navigation aspect of the community because it can definitely be improved. What else were you expecting from the Community menu/nav bar?

endorphin

annesolano What else were you expecting from the Community menu/nav bar?

It would be great to be able to access any tag view from within a thread view with one click. So if you hover your mouse over "community" in the top nav bar you should see a drop down list of all the tag views and then you can click on the one you want to go to. You can already do this on the www.giffgaff.com site:

Currently in the Flarum community you have to back out of the thread view first.

ray2

annesolano Thanks for flagging this issue, we're currently looking into the navigation aspect of the community because it can definitely be improved. What else were you expecting from the Community menu/nav bar?

Hi Anne that's really good news a 1 click to "my giffgaff " is the most pressing,endorphin has just about summed up what else would be good to have on the nav bar. 😄

dtuxcomp

annesolano Currently on the desktop view both the giffgaff button and the community one do the same thing, maybe change the former to My giffgaff and link that to the dashboard ? or my account if that's clearer.

Also, clicking on Help leads to a very useful page of quick-links which is great, but the link to H&S is way down that page, might be better to have a link to that at the top, I assume it's done this way to steer new members towards searching for existing answers and content before starting a repeat question, however it slows the flow for anyone looking to ask a new H&S question.

This was raised even during the preview site but I think a lot of members would like to see the return of the PD envelope in the nav bar too. I understand how the new PD's work and that there is a different flow with them now, but one of the biggest issues I saw when the platform went live was total confusion over what happened to the PM's so reverting to just an envelope icon in the nav bar would be a big help there.