annesolano Currently on the desktop view both the giffgaff button and the community one do the same thing, maybe change the former to My giffgaff and link that to the dashboard ? or my account if that's clearer.
Also, clicking on Help leads to a very useful page of quick-links which is great, but the link to H&S is way down that page, might be better to have a link to that at the top, I assume it's done this way to steer new members towards searching for existing answers and content before starting a repeat question, however it slows the flow for anyone looking to ask a new H&S question.
This was raised even during the preview site but I think a lot of members would like to see the return of the PD envelope in the nav bar too. I understand how the new PD's work and that there is a different flow with them now, but one of the biggest issues I saw when the platform went live was total confusion over what happened to the PM's so reverting to just an envelope icon in the nav bar would be a big help there.