I lost my old sim! (And want the same old number)

mordio

Hello everyone; please I’m in a bit of a situation, so I lost my old SIM card, however; I want same old number; how do get the same number? (I just ordered a new giffgaff SIM card) any ideas? Many thanks!! Xx 😅

natty88

mordio

Follow this guide either tomorrow morning or when get new sim in post as long as you've not reported it lost to giffgaff

Sim swap please follow this guide to swap current number to new SIM card sim swap please don't top up only use activation code on new sim card

http://community.giffgaff.com/t5/giffgaff-Top-Tips/How-to-use-SIM-Swap/td-p/6885194

please
remember sim swaps cannot be done between 9.30pm and 4.30am also remember to restart phone after approximately 30minsif you don't have a spare SIM pop into likes of pound land pound stretchers Tesco asda Sainsbury Argos Iceland heron foods Co up one stop or Mc colls buy new 3in1 SIM from around 79p then follow SIM swap link given

dazoo

mordio

With the new sim order unactivated and received then can do a sim swap with this sim on account >> https://giffgaff.com/help/articles/my-sim-is-broken
This will replace the sim have currently linked and will have the same number and been using goodybag/credit already on account and wont need to add to account a goodybag/credit till need when do a sim swap on account.

rebecalinares

@mordio

Did you block your old SIM card and order a replacement SIM at the same time?

If not then the new giffgaff SIM card will just need to be activated on your account after logging in https://giffgaff.com/activate

On successful activation, your mobile number along with the goodybag and airtime balance will transfer over to the new SIM.

If you ordered a replacement SIM while blocking the old SIm then only the replacement can be activated, no other SIm will work!

The SIM should get there in 2-3 business days though.