Kids gps tracker watch sim compatible

mande97655

Hi.. i received a new sim from giffgaff, ive topped it up & activated it but it doesn't seem to be working in the watch.. could anyone help me on this? Thanks

rehenhawks

mande97655 Hi there.

It may take up to 24 hours to fully activate your sim after topping up. How long ago did you top up and enter the activation code?

Cheers,
Henry

dazoo

mande97655

giffgaff internet settings for data connection internet 2g/3g or 4g when has not auto installed to device >> https://giffgaff.com/help/articles/internet-apn-settings-guide

With in anytime 24 hrs a sim linked to account be ready to use that may be ready to use when giffgaff number shows on account >> https://giffgaff.com/dashboard

mande97655

rehenhawks hey.. approx 4/5 hours ago

lucifer01

@mande97655

HI you would need to set up the network mode under the watch settings.

Check the watch manual and see how to get it connected to a 2G network mode and GPS connectivity.

PS: A newly activated SIM card can take max 24 hours to start working, test it in a phone and see if it works.

mande97655

lucifer01 hey, i went through all the settings as per the manual, went on their live chat to sort too.. the watch only holds 2G sim, my sim card i have is 4G.. could this be tge reason why not working?

lucifer01

@mande97655

Nope, the SIM giffgaff uses is 2G/3G and 4G enabled, however on 2G it should connect and work fine.

Is the SIM working on 2G network mode on a mobile phone can you check?