Replacement sim not working

thomaswright769

Lost my phone and sim card. Requested new sim, bought new phone. Activated new sim, waited 24 hours still can't call out just gets three beeps and then dead. Can call my voicemail. However also have no data, have a goodiebag activated and £10 top up. Any help appreciated. Have contacted agents also. Tried manual roaming to 02 and giffgaff no difference.

natty88

thomaswright769 try calling these numbers do any work 43430 top up line
443 voicemail or 111 if yes you'll likely need to ask for security bar to be lifted on replacement sim via here

replacement sim forminquire here https://support2.giffgaff.com/app/ask/SIM-and-number/Activating-my-replacement-SIM/form/allow 3 to 5hrs for agents replies unless busy then it's up to a maximum of 24 hrs Replies will show here when logged in https://giffgaff.com/support/questionsRemember agents start at 8am until 11pm daily

bentnose

thomaswright769
try restarting your phone
you may need to contact an agent again
do so here
https://support2.giffgaff.com/app/ask/SIM-and-number/Activating-my-replacement-SIM/
answers will show here
https://giffgaff.com/support/questions

psan939

Try restarting the phone a few times and allowing a little more time. Take the sim out and put it back in.