URGENT SIM LOST

adria14265

Hello everyone, so my Instagram account is blocked and I can’t access unless I get the verification code that was sent to my old giffgaff number (i lost the simcard but never reported it, i still have access to the account) and now I have this new number but I can’t use it on Instagram since i dont have access. How can I get the messages from the old number?

bvbc

adria14265 I request you to use email address instead of mobile number for verification.

endorphin

adria14265 get a new, unactivted giffgaff SIM do a SIM swap using your original giffgaff account which has the number you want to keep.

The SIM swap will move your current number, credit and/or goodybag to the new giffgaff SIM. The swap itself should take no more than 10 minutes normally (but in some cases can take up to 4 hours).

jfc1951

adria14265 (i lost the simcard but never reported it, i still have access to the account)

How long ago did you lose the SIM?

If that SIM/number has not been used for six months or more it will have been deactivated and the number sent for recycling.

Does the number still appear, top left, on the dashboard for that account? If it does then it is probably still active and you can SIM Swap as advised above.

psan939

If you want your old number back and its not reported lost try sim swap

Use a new unactivated sim