ayman48409 Good Morning and thanks for your question. If you are in the UK and want to call or text international numbers (i.e. an Italian number), you'll need to add top-up credit to your account so that you can stay connected.
Making an international call and sending texts abroad from the UK isn't included in any of giffgaff’s goodybag plans. All international calls are charged and billed on a per minute basis.
Please take a look at giffgaff’s International Calling Page for current international calls and texts pricing. Search for the country you are calling, via the search box to view pricing.