karen_simmons Why am I not getting a network signal it's been 4 hours I've tried going outside and all over still nothing
Hi @karen_simmons Sorry to hear. Check link below for any ongoing issues with network in your area
Otherwise try rebooting your phone. It can be fixed that way sometimes. Or you can do a manual roam. See here for instructions
If that doesn't work, turn your phone off, remove your sim altogether and wait a couple of seconds and put back in and switch it on again to see if it fixes it.
If your phone allows you, try switching to gsm 2g only mode in network settings and see if it makes a difference to your connection.
Post back if above doesn’t help and we will help further but please tell us what you tried from above.