| Service | Status |
|---|
| Sell my phone journey | ✅Available |
| Community access | ✅Available |
| Call, texts & data | ✅Available |
Summary
Member trying to sell a phone where being redirected and unable to complete their sale
Most Recent Update – 14:16 20th December 2019
Hi folks,
Yesterday afternoon (19/12/19) we were made aware off an issue with the journey our members where taking when they tried to sell their phone. A redirect issue was occuring which meant that members were unable to complete the sale.
The team have worked hard since being made aware of the issue and they have know implemented a fix. We will of course continue to monitor to make sure nothing else happens. We thank you for your continued patience and apologise for any inconvenience caused.
Dez
Update History
Most Recent Update – 14:16 20th December 2019
Hi folks,
Yesterday afternoon (19/12/19) we were made aware off an issue with the journey our members where taking when they tried to sell their phone. A redirect issue was occuring which meant that members were unable to complete the sale.
The team have worked hard since being made aware of the issue and they have know implemented a fix. We will of course continue to monitor to make sure nothing else happens. We thank you for your continued patience and apologise for any inconvenience caused.
Dez
