| Service | Status |
|---|
| Using the "sell your phone" site | ✅Restored |
| Calls, texts & data | ✅Available |
| giffgaff.com website | ✅Available |
| giffgaff community | ✅Available |
| All other giffgaff services | ✅Available |
Summary
We were experiencing an unexpected issues with our 'Sell my phone' site on the giffgaff website. When a member attempts to navigate to the 'Sell my phone', page, it fails to load. We can now confirm that this issue has been resolved.
Most Recent Update – 00:20 4th January 2020
Morning folks,
We were experiencing an unexpected issues affecting our 'Sell my phone' site on the giffgaff website. The site appeared to be down for a short time. When a member attempted to navigate to the 'Sell my phone', page it failed to load.
We can now confirm that this issue has been resolved.
We would like to apologise for any inconvenience that this may have caused and thank members for their patience whilst we investigated and resolved this issue.
Paul
Update History
Update – 22:00 4th January 2020
Evening giffgaffers
We are experiencing an unexpected issues affecting our 'Sell my phone' site on the giffgaff website. The site appears to be down at this time. When a member attempts to navigate to 'Sell my phone', the page does not load.
Our technical teams are investigating this issue and hope to have it back up and running as soon as possible.
We will of course update this thread as more information becomes available. We are really sorry for the inconvenience.
Paul
Most Recent Update – 00:20 4th January 2020
Morning folks,
We were experiencing an unexpected issues affecting our 'Sell my phone' site on the giffgaff website. The site appeared to be down for a short time. When a member attempted to navigate to the 'Sell my phone', page it failed to load.
We can now confirm that this issue has been resolved.
We would like to apologise for any inconvenience that this may have caused and thank members for their patience whilst we investigated and resolved this issue.
Paul
