Hi all I've just inserted my new giffgaff sim card and the unlok code from vodfone didn't work. so i've locked the pin. it's asking for my puk. ive put in the puk code generated on giffgaff website but thats not working either. any help?
dsals93
For a puk code request on giffgaff account >> https://www.giffgaff.com/support/puk
If the unlock code of vodafone did not work then get back to vodafone on the matter.
dsals93 Hi all I've just inserted my new giffgaff sim card and the unlok code from vodfone didn't work. so i've locked the pin. it's asking for my puk. ive put in the puk code generated on giffgaff website but thats not working either. any help?
Hi @dsals93 Sorry to hear your PUK code isn’t working.
At this stage I suggest you raise a ticket with the agents to give you a hand using
https://support2.giffgaff.com/app/ask/SIM-and-number/Getting-a-PUK-PUK2-code/form/
They will respond within 24hrs
Check for reply from agents using link below https://giffgaff.com/support/questions
dsals93 A PUK will not unlock a network locked phone. This is indicated by being asked for a sim network pin or sim network PUK when inserting a new network sim If the unlock code from Vodafone didn't work you need to ask them for the correct unlock code.. Vodafone have a history of issuing incorrect unlock codes. Ask them for a Network unlock code (NUC)
Thanks. I used the puk from giffgaff and that hasn't worked... still saying incorrect...
