This change was made of the back of some testing that was done, where member would start the ordering process pre-midnight but because they haven't managed to finish the journey before midnight they wouldn't have been able to order their phone which of course can be really frustrating for the member.
endorphin does that mean you can't order a phone in the last 10 minutes before midnight and have it delivered the next day?
I have double checked this with the team and I am told that a member will still have up until midnight to place the order.
harrrrrry if the member chooses to pay with a rate setter loan that requires manual approval.
This makes sense but I would expect that a member is told in this scenario, that they will receive their phone within 24 hours of the rate setter loan being approved. I have popped an email over to the folks that handle this and will check back in once I know a little bit more about the process.
Happy Friday folks! =] x