Goodybag unlimited - why is there a number of texts and calls left?

esp1d0g

I'm on the £6 goodybag, recurring every month. Recently giffgaff told me that from now on, my goodybag would contain an "unlimited" number of minutes and texts - yet every time I make a call or send a text to a non-GiffGaff phone, I get the info box telling me "You have XXX minutes (or XXX texts) left in your goodybag". Surely if they were unlimited, my remaining calls and texts would be ...infinite!

Can somebody explain what's happening here? I'm concerned that my phone might not actually be on the advertised deal.

danhamman

Is it roughly 44,000 you see?
Or smaller?

esp1d0g

eddiehk6

esp1d0g

This change only comes into effect on 26th Feb:

https://community.giffgaff.com/d/33064069-we-re-adding-more-to-some-goodybags-in-february

Any goodybags purchased on or after this date will have the new allowances

netfax

esp1d0g Hi there. The new allowances for the £ 6.00 goodybag are only valid for goodybags bought on or after the 26th of February 2020. If you buy and use a £ 6.00 goodybag before that date, you'll get the current allowances (500MB data, 300 Minutes and 500 texts).

For more information, please take a look at this giffgaff announcement.

Many thanks.

padiho

esp1d0g The goodybag you talk of doesn’t come into effect until the 26tg February. After that you’ll see it differently

esp1d0g

Ahh right - 26th of February it is, then - thanks, everyone! 🙂

mr2ra44

This will begin from 26 Feb 2020. https://community.giffgaff.com/d/33064069-we-re-adding-more-to-some-goodybags-in-february