ceciliay Hello :-) My mms stopped working yesterday. I have updated my APN settings but still not sending. Am receiving the error message: "Message not sent: service not activated on network." Thanks, in advance, for help.
Hi @ceciliay How about normal browsing and calls? Are those services working fine?
Some people have mentioned it worked when they actually deleted all APN profiles off their phone and added a new giffgaff one instead of amending an existing profile so try that.
First make sure you have an up to date operating system on your Android and go into settings-connections-mobile networks-access point names and click on giffgaff and tap discard. Also remove any other APN profiles there then start afresh following this guide
Also, you need airtime credit for picture messages as it costs 30p to send and free to receive but you need airtime credit. You can’t use Goodybags.
Reboot your phone after and check your browsing is fine first and try sending MMS again.
Hope this helps. Let us know if you need further help with this.