Always on data

mukie88

giffgaff is becoming a joke how can they charge £25 a month and say always on data but after you use 40G of it you cant even load a video up on snapchat. Not happy with the service at all 😡😡😡😡😡😡😡😡

wagstaffes

mukie88 it's increasing to 80GB for goodybags starting from 26th February, if that helps?
https://community.giffgaff.com/d/33064069-we-re-adding-more-to-some-goodybags-in-february
Depending how much you use you might want to try the £20 goodybag as that will have 80GB too, and you can start a new one early if you run out.
https://www.giffgaff.com/help/articles/dont-have-any-data-or-minutes-left

isabel1066

mukie88 double data from the 26th of February 80gb for the same price.

garyg1690

mukie88 if you want unlimited data you definitely need to look elsewhere

endorphin

mukie88 you cant even load a video up on snapchat

Videos require a faster connection speed to download. The reduced speeds should be sufficient for emails and light browsing - these lower speeds are intended to give everyone a fair share of the available data bandwidth.

For more information see the guide to the Always On goodybag.

z201205

mukie88 read the conditions: it's always on not unlimited. It's best to get the £20 goodybag and then buy another when the allowance runs out. That way you can get unlimited but you pay for the privilege.

davidvarley

mukie88
They are supposed to tell you after first 40gb of data they reduce the speeds.
If you do not like giffgaff you are free to leave as they don't lock you in long contracts.
If you need to be on 02 for signal try either Tesco mobile or sky as they use 02s signal or 02 there self.
I left Giffgaffs as my main provider as data speeds to slow were I live I just use giffgaff as a back up network now and for a work phone.

jaymailsays

wagstaffes mukie88 it's increasing to 80GB for goodybags starting from 23rd February, if that helps

26 February

Is the Announced date:-
"From 26 February 2020, we’re going to be making some exciting changes to goodybags. You won’t need to do anything to take advantage of these changes, they’ll just happen automatically on every one of the following goodybags that starts after the 26th."

mukie88

Still no good. Seriously thinking of switching network's as soon as i find a good deal!

wagstaffes

mukie88 Smarty and Superdrug, both operating on Three's network, have unlimited for £20, if the signal is any good for you.

isabel1066

mukie88 look here for smarty/3 just to see if any signal problems where you live. http://www.three.co.uk/Discover/Network/Coverage

williamwalker

endorphin
The trouble is while giffgaff keep perpetuating this falsehood.
After 40 GB of data used you'll experience a reduced data speed of 384kbps from 8am to midnight. You may notice that activities which require high amounts of data, like HD video streaming, will be slower.
New members will be taken in by this confidence trick there is no way you can stream high-definition video.
You can't stream 144p
340 kilobits is at testbench conditions.

scrupps

This is how the always on goodybag is supposed to work - you get 40gb (soon to be 80gb) of data and then you are restricted to a slow speed that is only good for emails etc. It’s not designed to stream video after hitting the limit. If you need more data than this you need to look elsewhere as giffgaff clearly isn’t for you.

jfc1951

williamwalker The trouble is while giffgaff keep perpetuating this falsehood.

What falsehood?

No secret is made of the fact that there is a speed reduction and that it's not suitable for bandwidth hungry activities.

jeremylalou

This goodybag is misunderstood and makes a lot of customers unhappy. Time for a rethink, giffgaff?

jasesmith16

jeremylalou I wouldn’t say it’s misunderstood as such as long as you read the small print etc. They deffo could make it clearer though!

jfc1951

jeremylalou This goodybag is misunderstood and makes a lot of customers unhappy. Time for a rethink, giffgaff?

I agree.

As I have said elsewhere, given the forthcoming upgrade of the £20 goodybag to 80GB, I wonder if there will be much of a market for the "Always on" one.

Would it be missed, if ditched, I wonder.

williamwalker

jfc1951
Can't you read this is what giffgaff say.

After 40 GB of data used you'll experience a reduced data speed of 384kbps from 8am to midnight. You may notice that activities which require high amounts of data, like HD video streaming, will be slower.

Could you explain how you stream high-definition video with 348 kilobits actually could you explain how you stream 144p.

jfc1951

williamwalker Can't you read ...

I am well able to read, thank you, and I take exception to your implication.

As I said, activities requiring high bandwidth will be compromised.

wagstaffes

jaymailsays sorry, typo! Amended.

williamwalker

jfc1951
You are using the word compromised you actually never used it in your last post you said bandwidth hungry as I said please explain as giffgaff said you can stream high-definition video.
Just how can you stream 720 definition video on YouTube and how can you make it go slower