Always on data

mukie88 · 2020-02-18T20:46:11+00:00

giffgaff is becoming a joke how can they charge £25 a month and say always on data but after you use 40G of it you cant even load a video up on snapchat. Not...

Always on data

scrupps

This is how the always on goodybag is supposed to work - you get 40gb (soon to be 80gb) of data and then you are restricted to a slow speed that is only good for emails etc. It’s not designed to stream video after hitting the limit. If you need more data than this you need to look elsewhere as giffgaff clearly isn’t for you.

z201205

mukie88 read the conditions: it's always on not unlimited. It's best to get the £20 goodybag and then buy another when the allowance runs out. That way you can get unlimited but you pay for the privilege.

williamwalker

endorphin
The trouble is while giffgaff keep perpetuating this falsehood.
After 40 GB of data used you'll experience a reduced data speed of 384kbps from 8am to midnight. You may notice that activities which require high amounts of data, like HD video streaming, will be slower.
New members will be taken in by this confidence trick there is no way you can stream high-definition video.
You can't stream 144p
340 kilobits is at testbench conditions.

jfc1951

williamwalker The trouble is while giffgaff keep perpetuating this falsehood.

What falsehood?

No secret is made of the fact that there is a speed reduction and that it's not suitable for bandwidth hungry activities.

jeremylalou

This goodybag is misunderstood and makes a lot of customers unhappy. Time for a rethink, giffgaff?

jasesmith16

jeremylalou I wouldn’t say it’s misunderstood as such as long as you read the small print etc. They deffo could make it clearer though!

jfc1951

jeremylalou This goodybag is misunderstood and makes a lot of customers unhappy. Time for a rethink, giffgaff?

I agree.

As I have said elsewhere, given the forthcoming upgrade of the £20 goodybag to 80GB, I wonder if there will be much of a market for the "Always on" one.

Would it be missed, if ditched, I wonder.

williamwalker

jfc1951
Can't you read this is what giffgaff say.

After 40 GB of data used you'll experience a reduced data speed of 384kbps from 8am to midnight. You may notice that activities which require high amounts of data, like HD video streaming, will be slower.

Could you explain how you stream high-definition video with 348 kilobits actually could you explain how you stream 144p.

jfc1951

williamwalker Can't you read ...

I am well able to read, thank you, and I take exception to your implication.

As I said, activities requiring high bandwidth will be compromised.

jaymailsays

wagstaffes mukie88 it's increasing to 80GB for goodybags starting from 23rd February, if that helps

26 February

Is the Announced date:-
"From 26 February 2020, we’re going to be making some exciting changes to goodybags. You won’t need to do anything to take advantage of these changes, they’ll just happen automatically on every one of the following goodybags that starts after the 26th."

wagstaffes

jaymailsays sorry, typo! Amended.

williamwalker

jfc1951
You are using the word compromised you actually never used it in your last post you said bandwidth hungry as I said please explain as giffgaff said you can stream high-definition video.
Just how can you stream 720 definition video on YouTube and how can you make it go slower

jfc1951

williamwalker

"not suitable for bandwidth hungry activities" implies that attempting to to undertake such activities at a maximum of 384kpbs means that they will be compromised.

And you make things go slower by not allowing them to go as fast as they might otherwise i.e. by throttling the bandwidth.

If someone wants unlimited data, giffgaff is not for them, as giffgaff makes clear via the "Always on" terms and conditions.

I really am at a loss to understand the point you are attempting to make.

williamwalker

jfc1951
You can't compromise streaming especially high-definition streaming it either streams or not, it either works or not.
To give the impression to people that you will be able to stream high-definition video is dishonest.

jfc1951

williamwalker You can't compromise streaming especially high-definition streaming it either streams or not, it either works or not.

Then what is this "bufferring" of which people speak?

williamwalker

jfc1951
It's basically were the band with isn't wide enough to stream the video it stops, a wheelspins until the band width opens wide enough to stream the video again.
These are the minimum bandwidth Ofcom set required to stream video.
The amount of bandwidth requiredwill depend on the quality of thestream. ... 500 Kbps – lowestrequired speed for streaming. 1.5 Mbps – recommended speed forquality viewing. 3 Mbps – StandardDefinition video. 5-8 Mbps – 720p and 1080p High Definition.
As you can see there would be no chance of streaming at 348 kilobits.
And as I've said no one is going to get 348 kilobits they are testbench speeds

davidvarley

mukie88
They are supposed to tell you after first 40gb of data they reduce the speeds.
If you do not like giffgaff you are free to leave as they don't lock you in long contracts.
If you need to be on 02 for signal try either Tesco mobile or sky as they use 02s signal or 02 there self.
I left Giffgaffs as my main provider as data speeds to slow were I live I just use giffgaff as a back up network now and for a work phone.

05hudsond

williamwalker You may notice that activities which require high amounts of data, like HD video streaming , will be slower... they need to change the wording to " You may notice that activities which require ANY amounts of data, like video streaming,apps and websites that contain images and other media (most websites), will be A LOT slower. .... just reached 80gb with a day to go and its horrible i think this speed of 384kbits is designed to make you buy another goodybag early as everything takes ages to load or times out most the time .....takes me multiple attempts to just get coin master to load instagram and fb also take ages to refresh timelines or view posts and profiles ...... but 144p and 240p youtube is working ok thankfully

williamwalker

05hudsond
You can get videos to play. Wow Wow, it's a Christmas miracle and we haven't had easter yet. 😁👍

05hudsond

williamwalker videos are now only working at 144p and they look awfull lol my game coin master tho struggles to load . the speed cap needs to be more as its 2020 not 2005 ..... ive only been on this slow speed since dinner time and its driving me crazy ...

williamwalker

05hudsond
The only good thing is you know it's not worth the extra £5.00 it's not a good product always had members complaining, the 80GB bag is a better bet.
To save data on YouTube and that would get you the extra Day easily.
In the YouTube app if you go into settings you can toggle on, only stream HD video over Wi-Fi, this will limit the videos too 480p which is really decent and high-definition by any standard really.
If you want to stream a video in 720p or 1080p you can touch the three dots at the top when you're watching the video and select 720 or 1080 but it will always stream in 480 as standard unless you choose to stream it higher.
Hope this helps you. 👍