not able to edit my posts

zahra_javid

hi all

ive just posted in several discussions and noticed spelling mistakes so wanted to edit my posts but i am not able to edit.

this is what happens. when i hit edit my post is greyed out

@ianmorland @alex_w could someone please look into this.

persco

zahra_javid I can see your post has been edited though? Please mention what platform you are using and device.

As a test I am going to edit this post as well to add device and platform am using.

-edit-

Using iOS iPhone XS Max safari

jfc1951

zahra_javid

Hi, I encountered this yesterday but only in relation to one post, which I find I could now edit if I wanted to.

When I selected to EDIT, a greyed out window, not displaying the original text, was displayed.

When that happened, I went to EDIT another post and, although I did not need to EDIT it, I was presented with the usual screen, ready for editing.

EDIT this was/is on a Samsung tablet via the giffgaff website on Chrome.

zahra_javid

persco my phone is currently charging so im using my husband phone

oneplus 5 and my giffgaff android app

zahra_javid

@ianmorland @alex_w persco

ive checked this via giffgaff website on chrome app and firefox app and i am able to edit posts as normal the issue seems to be with the my giffgaff app on android.

you can mark as resolved.

persco

zahra_javid are you sure you were not logged into your husbands on the app or vice versa as could be why

zahra_javid

persco nope i logged out of my husband account and from his profile in community and logged in with my details anyway issue sorted thank you for your help.

now able to edit posts from giffgaff app, chrome and firefox app on android.