Picture uploading

django21

Seems to be having a problem today. Just get a broken picture icon when post is posted.

endorphin

django21 what sort of picture were you trying to upload as it looks like certain gif's are not allowed. However I've been uploading jpg's successfully without problems.

django21

endorphin It was a Jpeg. But it seems to of sorted itself out OK now

harrrrrry

django21

https://community.giffgaff.com/d/17357121-found-an-unreported-service-issue/4220 reports that gifs are not uploading, and that one seems not to have sorted itself out. I confirmed it with a gif of only 65KB and it's giving an error message (and the constantly running hourglass).

Doing some tests:

Not working:
Optimised gif Floyd-Steinberg 100% Dithering No transparency AntiAliassed
Standard VGA gif Floyd-Steinberg 100% Dithering No transparency AntiAliassed
Standard VGA gif Dithering None No transparency AntiAliassed
Standard VGA gif Dithering None No transparency No AntiAliassing

That's probably enough sub-options to confirm that there's a general problem with most types of gif, not just with specific variants of gif.

natty88

harrrrrry at moment the only file formats that will work are j peg

Gifs or png won't upload it seems they where pulled for now I know dez is looking into it but for now only j peg will upload

django21

harrrrrry Good to know

harrrrrry

natty88 Gifs or png won't upload

Here's a PNG that I've uploaded here before, and has uploaded OK again this morning:

Can't do any gifs though,

natty88

harrrrrry I've been trying from Tuesday and even with resizing down to 5kb png won't upload my friend. Only ones I can get uploaded are j peg

Example
But try as png or gif not a mission hopefully it's only a temporary error which gets sorted out. Even educators have tried seems like it's images
Screen shots no issues with them

abbas88893

You may find it fine after you restart your phone