Anomaly Cash is not available to you as you've earned less than 1,000 points.

jaymailsays

My choose payback page displays this unhelpful statement.

"Cash is not available to you as you've earned less than 1,000 points."

Choose payback
https://www.giffgaff.com/profile/choose-payback-method

So to test out the validity of the page statement I decided to choose the cash option to see if I could take £10 or more payback in June!
The PayPal option worked seamlessly @h_henna so was wondering whether the paragraph could be rephrased?

If however it is a platform glitch then whoever needs to know might need a nudge.
Thanks Henna.

Edit
Noticed @roxy_r is about, so tagging you into the convo 🙂

h_henna

Hey jaymailsays

Thanks for raising, I'll have a chat with our content folks now.

Enjoy the rest of your day =] x

davidvarley

jaymailsays
Could do with reducing it from £1000.00
Minimum to Paypal payment to £100.00
Would be better.

jaymailsays

h_henna I'll have a chat with our content folks now.

Brilliant.

Have a great day too 🙂

fay2020

h_henna 👌

h_henna

jaymailsays

Just a quick update that the change has now gone through but we will have to wait a day or two before the changes go live on the website.

Edit: The change is now live

Cheers,
Henna =] x

besnis125

jaymailsays
Please me help my Sim please find my sime

jaymailsays

davidvarley Could do with reducing it from £1000.00
Minimum to Paypal payment to £100.00
Would be better.

Its 1000 payback points i.e. £10 minimum and not £1000 😯